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GN Workforce Manager


The GN mobile solution to support technical assistance processes.

GN WorkForce Manager is a solution created for those companies that offer after-sales services for the support and maintenance of their products.

The application allows to plan working schedule, simplify organizational processes of technical areas, manage on-site interventions and account for expenses and operator transfers. By using the smarter scheduler of Workdesk Suite developed by GN Techonomy, it is possible to optimize the assignment of interventions on the basis of the individual skills of each technician.

Further functions of this application include the determination of routes and the control of movements and distances covered by using GPS devices.

The solution can be integrated with the main international ERP systems (Oracle, SAP), permitting the exchange of information in real time from the control center to the on-site operators, in turn equipped with smartphones/tables, and vice versa.